What is this program?
ReviewLoops is a reputation management platform owned and operated by Slight Revision, a web services company based in Pennsylvania. All SMS messages sent through the ReviewLoops platform are sent by Slight Revision on behalf of participating businesses. After a customer interacts with a participating business (e.g., a restaurant visit, a service appointment, or a rental stay), they may receive a short sequence of 1–4 text messages over approximately 1–2 weeks asking about their experience and providing a link to leave a review.Who sends the messages?
All SMS messages are sent from a Slight Revision phone number. Each message clearly identifies the business the customer interacted with by name. Slight Revision (slightrevision.com) is the sole operator of the ReviewLoops platform (getreviewloops.com) and the registered sender of all messages in this program.How consent is collected
Customers must provide explicit consent before any SMS messages are sent. The primary consent method is a digital opt-in form — either a checkbox on the business's website, booking confirmation, digital intake form, or checkout process. The consent language clearly states:Example digital opt-in checkbox (unchecked by default)
I agree to receive SMS review request messages from Slight Revision on behalf of [Business Name] via the ReviewLoops platform. Message frequency varies. Msg & data rates may apply. Reply STOP to opt out at any time. Consent is not a condition of purchase or service.
Alternative consent methods
When digital opt-in is not available (e.g., walk-in businesses without a digital checkout process), consent may also be collected via:- Signed paper consent form — the customer signs a form containing the same opt-in language shown above. A printable consent form is available.
- SMS keyword opt-in — the customer texts START to (724) 573-8439 to opt in.
Business owner certification
Regardless of how consent was collected, the business owner must certify in the ReviewLoops platform that the customer consented before any messages are sent:Platform consent certification (required before sending)
I confirm this person has given explicit consent to receive SMS review request messages from Slight Revision via ReviewLoops.